Archive for the “Updates” Category

Dear Customers,
Some of you may have experienced some brief downtime today at various times.

There is an issue with the network. We're looking to resolve it ASAP. It seems there's a faulty module on the current router. We're configuring our 6509 router to replace this one ASAP.

We'll update you when this has been fully resolved. All sites and servers on the network are up and fully functional at this time. We apologize for this issue and appreciate your patience.

Regards,
WebSolvents Staff

Dear Customers,
A network upgrade at the datacenter is scheduled to take place on Tuesday morning, May 1st, at around 1:00 am EST.

Downtime is expected to be less than 10 minutes.

We apologize for any inconvenience during this maintenance.

Regards,
WebSolvents Staff

Server1 has been rebooted. A small complication arose during the upgrade and the server was down for a bit longer than expected. All systems are up and fine now. We apologize for any inconvenience.

Thanks,
WebSolvents Staff

Dear Customers,
A system reboot is scheduled for Server1 on April 1st at around 2am for various security updates to the server. Downtime should be no more than 10 minutes. An update will be posted here after it is completed. Thank you for your understanding.

Regards,
WebSolvents Staff

Dear Customers / Prospective Customers,
We're excited to announce that Live Chat is now available directly from our website! Sales and Technical Support questions can be answered instantly, simply by opening a chat request with a Staff Member.

To open a chat request, simply click on the red “Live Chat, Online Now!” button in the website header (next to the WebSolvents logo).

We hope you all enjoy this new feature as we continue to further improve your hosting experience with us.

Regards,
WebSolvents Staff